Contact Us

Contact us here:

• sales@csimn.com
• 800-872-8613
• +1.651.426.4410
• Mailing: PO Box 10789, St. Paul, MN 55110-0789
• Shipping: 10550 South Ave, Chisago City, MN 55013
• Hours: Monday-Thursday 7AM-5PM Central/Chicago Time Zone

Technical questions are best answered by one of our engineers, and you can contact them via a support ticket here: https://ticket.csimn.com. Sales questions can also be answered via our support ticket system.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. If you do not get a reply, your email address might have been mistyped.

The support ticket system is basically an email server, with the primary difference being that the conversation is maintained in a database that is much easier for us to keep track of than an Outlook inbox full of junk.